HotelToolbox

What’s HotelToolbox all about?

With HotelToolbox, hoteliers organize and track Hotel operations, reduce their operating costs, increase revenues and provide better services to their customers.

Hmm… Could you tell us a little bit more about it? 

Increasing efficiency and effectiveness, and the cost reduction are some of the key issues every hotelier has to solve. In most hotels the daily operations, these are done with the use of paper, email and phone calls. Hundreds of hours are spent, the access to information is pure, and the level of satisfaction is low. With HotelToolbox, hoteliers organize and track hotel operations, reduce operating costs, personnel’s hours and use of paper. The result? Fewer phone calls, higher productivity, direct access/real-time information, more revenue and better services to the guests.

What problem/issue are you trying to solve?

Increasing efficiency and effectiveness, and the cost reduction are some of the key issues that every hotelier has to solve. At the same time, increasing the level of customer satisfaction, providing better services and increasing revenues are really important. HotelToolbox deals with these problems, by giving hoteliers all the tools they need. HotelToolbox consists of two complementary but independent products: a) Mobile Applications for Hotel Guests b) Hotel Operations & Communication Platform.

What’s the solution provided by HotelToolbox?

HotelToolbox includes a number of modules in order to improve internal communication, to store knowledge centrally and optimize processes. Tasks can be easily created, distributed to employees and verified. Problems/Repairs can be recorded in only one step, documented with pictures and worked off in a structured way by the responsible staff. Service requests from guests and hotel employees, e-forms and checklists for various operational processes and departments are easily created. With HotelToolbox’s apps, hotels can reduce operating costs, improve the guest experience and increase their revenue.

The Team

HotelToolbox
Yannis Charalampakis
Co-Founder & CEO

Yannis Charalampakis holds a Diploma in Electrical & Computer Engineering from the University of Patras. He has 20 years of professional experience in IT sector (product management, business development, mobile applications in the e-government and tourism sectors, sms services, port community systems, e-shops, e-government portals and services). He has also participated in EU and national funded ICT projects.

Yannis Charalampakis
Co-Founder & CEO
HotelToolbox
Anastassios Manos
Co-Founder, Business Development Lead

Anastassios Manos holds a BSc in Informatics - Aristotle University of Thessaloniki, a Master in Business Administration (MBA) - University of Macedonia, and a MSc in Applied Informatics - University of Macedonia. He has worked as a Business Development Manager for the last 15 years for various companies (TREDIT SA, Infotrip SA, Swarco Hellas SA, Getmap LtD, Dotsoft SA).

Anastassios Manos
Co-Founder, Business Development Lead