What’s Primehost’s solution all about?

PrimeHost automates communication between hospitality providers and their visitors, utilizing AI technology to generate instant, well written & personalized responses, at every guest touchpoint. Perfect responses, every time.

Hmm… Could you tell us a little bit more about it? 

At PrimeHost, we’ve developed a communication tool that fully automates conversations between visitors and our users – whether it’s a hotelier, property manager, or private host. Each time a guest sends a message, from booking to departure, PrimeHost will generate a personalized & well written instant reply. We leverage the power of generative AI & machine learning to its fullest extent: All generated responses are in fluent natural language, essentially emulating human interaction. Our users save time, reduce operational costs, and ensure the quality of communication.

What problem/issue are you trying to solve?

In the competitive hospitality sector, hoteliers, property managers, and private hosts often face challenges in maintaining consistent, high-quality communication with visitors throughout their journey. This can lead to miscommunication, unsatisfied guests, increased operational burdens, and potentially lost revenue. Traditional communication methods require significant time and can be prone to human error or oversight, especially during peak times or high guest volumes. In essence, PrimeΗost offers a comprehensive communication tool that bridges the gap between hospitality providers and their visitors, ensuring smooth interactions, reduced overheads, and elevated guest satisfaction.

What’s the solution provided by Primehost?

PrimeHost addresses these challenges by providing an automated, fluent, and human-like communication experience through an AI powered tool, streamlining the process, minimizing errors, and enhancing guest satisfaction, all while reducing costs and time commitments for the users.

Through our webapp, users can integrate their listings & connect instantly to their favorite OTAs or Channel Manager. Each time a guest sends a message, PrimeHost will generate a personalized & well written instant reply, ready-to-send! Users only need to press the “send” button, instead of building content from scratch, or even fully automate the process & let PrimeHost reply directly instead.

The Team

Andreas Meladianos
Co-Founder & CEO

Andreas Meladianos is a Hospitality Management graduate (I.H.U.) & a dedicated hospitality specialist. Having worked in the hotel industry for many years, he is since 2019 co-founder & CEO of “Loft Project Athens”, a well established property management company. Since 2023, he is the CEO of PrimeHost, a travel-tech startup that automates guest communication for Hotels & Vacation Rentals.

Andreas Meladianos
Co-Founder & CEO
Polykarpos Meladianos
Co-Founder & CTO

Polykarpos Meladianos has amassed significant industry experience as an NLP engineer, specializing in generative AI. His research interests span machine learning, data mining, and neural networks, with a distinct focus on natural language processing. He earned his Ph.D. from the Athens University of Economics and Business (AUEB) in 2018.

Polykarpos Meladianos
Co-Founder & CTO
Konstantinos Skianis
RND Manager

Konstantinos Skianis is a Ph.D graduate (École Polytechnique, Paris, France), a tech enthusiast and an active researcher in the areas of natural language processing, machine learning, deep learning, and data Science by publishing papers in top-tier scientific journals and conferences. He has also recently founded BLUAI, a Greek Al company that helps incorporate cutting-edge technologies in services and products.

Konstantinos Skianis
RND Manager

Email us

info@primehost.ai

Call us now

(+30) 6972739853