stayi is an AI concierge on the hotel guest's own phone, with no app
to download. Others tell guests how to solve a problem. stayi solves it, in
their language.
stayi is an AI concierge for hotels that lives on the guest's own
phone. Guests scan a QR code or open a link, with no app to download, and then
type, talk, or talk face to face with its avatar, in their own language, about
the hotel and the area. stayi does not stop at answers: it sorts requests out.
Any request reaches the right person at the hotel, and for what the hotel
chooses, stayi acts itself. It books the table, arranges the transfer, books
the massage. Others tell guests how to solve a problem. stayi solves it.
Throughout a stay, guests have questions and needs: where to eat
tonight, a taxi at 5 a.m., extra towels, a massage, a later checkout. Much of
this still goes through reception or gets lost between printed guides, apps and
messages. At busy moments guests wait, the team answers the same questions
again and again, and a request in a foreign language is easy to misunderstand,
while 71.5% of guests in Greek hotels come from abroad and the sector is short
of 36,145 staff (ITEP, 2025). Many digital tools only inform: they give the
guest a phone number or a link and leave the rest to the guest. As a result,
many requests never happen. The table is not booked, the spa stays empty, and a
small problem becomes a complaint on Booking after the guest has left. Hotels
lose service quality and revenue in that gap.
stayi gives hotel guests a concierge on their own phone that acts
instead of just explaining. Guests scan
a QR code or open a link, with no app to download, and type, talk, or talk face
to face with its avatar, in their own language, about the hotel and the area.
Any request reaches the right person at the hotel. For what the hotel chooses,
stayi calls or books and sorts it out itself: a table for tonight, a taxi or
transfer, a spa treatment. A complaint reaches the hotel first, while the guest
is still there, not on Booking after they leave. For the hotel there is nothing
to install and no staff training: it sends its services, prices and partners,
and it is live the day it signs. stayi works with the hotel's PMS, or without
one. Last summer: over 7,000 guest conversations, in 13 Greek hotels.
