For its part, the MintQR team and, more specifically, its Co-Founder Thomas Karkaletsos indicates: “The access to a digital menu from any mobile device is not only limited to displaying the products, but also gives the opportunity for a two-way interaction between businesses and consumers. The customer’s instant participation in the operation process of our partners/clients gives us the chance to lead FnB services to the next level. The use of MintQR software reduces paper use, operational costs and time while, at the same time, it simplifies the operation process of tourism businesses and is friendly to all users, without exemptions for visually impaired people”.
Despite the unfavorable current circumstances brought about by the pandemic, it is worth noting that an indicator of the increasing relevant demand for such innovative services, is the fact that the growth/development of these 2 particular startups not only has not slowed down but is still in full progress. Indicatively, HotelToolbox recently proceeded with adding new services and features, such as COVID-related protocols/processes or additional options for the Housekeeping department of hotels. Moreover, the company is currently working on developing further features for the period 2021-2022.
“So far, we have already managed to collaborate with several businesses from different sectors, indicatively from small neighborhood café-bars to hotel chains. The most important for us is the fact that, even during this difficult period and with a newly launched software, after testing our services last summer when tourism restarted, we have already received excellent reviews. In addition, we should not omit to mention that a big hotel chain has confirmed its partnership/collaboration with our team for the upcoming summer period”, says Thomas Karkaletsos, on behalf of MintQR.
Last but not least, regarding the advice he would probably give to any company out there that intends to provide technological solutions in the operations field, Thomas underlines: “Although it may sound quite romantic, any difficulty is – actually – an opportunity. Usually, during such periods, new needs emerge for consumers as well as for businesses. The catch in such cases is a short-term thinking or some hasty decisions. From our perspective, technological solutions provided by startups like ours, will have to – first and foremost – provide a simple, instant, and complete solution to a problem of the market while, at the same time, they should be able to support their own existence and further expansion/development in the ‘new normal’”.
A few words about the 2 startups
With HotelToolbox, hoteliers can organize and track hotel operations, reduce their operating costs, increase their turnover and provide better services to their guests.
MintQR is an innovative application for FnB. Its team of experts provides tourism businesses with unique digital menus and gives them access to the admin page, with many tools available for in-house marketing or gamification.
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