Algomo
AI solutions | 7th Cycle
Algomo uses AI to personalise travel websites and automate customer support, boosting conversions and engagement by 3x.
Detailed presentation
Algomo has created an AI platform for hotels and tourism businesses, leveraging its hospitality industry experience. This platform aims to boost bookings and enhance customer service.
Key features:
1. Personalization: The AI builds detailed profiles for each visitor and customer.
2. Real-time adaptation: It automatically adjusts website content and emails to match individual visitor needs and characteristics.
3. Unique experiences: Businesses can offer tailored interactions at every customer touch point.
The result: Companies using this platform have the potential to triple their booking volume.
The problem
Travel companies often struggle to convert website visitors into customers because static websites and generic forms fail to engage visitors effectively. For example, a travel company using traditional forms saw low engagement and few conversions, as visitors often abandoned the process. Moreover, offering real-time information like flight or hotel availability is critical but difficult for many companies, and handling multilingual customer interactions adds another layer of complexity. Despite investing heavily in marketing, these companies miss opportunities to capture valuable leads and convert them into customers.
Our proposal
Our conversational AI replaces generic forms, engaging visitors in a way that feels more natural, which has been shown to increase lead collection by 3x. Algomo also integrates live data, providing visitors with real-time information such as flight and hotel availability. Additionally, our platform automates responses to common customer queries and seamlessly escalates more complex cases to human agents.
With multilingual capabilities, Algomo ensures that travel companies can engage a global audience, converting more visitors into customers and increasing overall satisfaction.