Hmm… Could you tell us a little bit more about it? 

The cloud hotel analytics platform of Hotellisense collects, combines, and analyzes data from key hotel systems in real-time and presents this data analysis in pre-designed interactive visual dashboards specially made for hotels. This helps hotels of any size (single or group) understand their customers better and make more targeted marketing campaigns to improve their bookings and revenue, become more customer-centric and maximize their profitability and competitive advantage.

What problem/issue are you trying to solve?

The data that a business, like a hotel, is accumulating throughout the years is an invaluable treasure. We saw the benefit of creating an all-encompassing tool to analyse and forecast based on past hotel data collected by the PMS. Current report extracting methods and presentation practices (e.g., excel sheets) are inefficient and static in nature. Our target is to decrease the time and effort needed in the decision-making process by forecasting future performance which will drive increased revenue. Our product gives a new perspective in data analysis by allowing extensive drill down with multiple dimensions and custom-made reports for consistent visualizations and above all, by being dynamic, it can quickly react to market trends.

What’s the solution provided by Hotellisense?

Our solution comprises of a SaaS (software as a service) cloud offering, which allows the hotel to do advanced analytics to its data. Our unique proposition is based on the following solutions:
– Intelligent analysis of the database structure of most of the PMS systems. We rely on the raw customer’s data and not the specific PMS in use. Automatic refresh of the data is done multiple times per hour.
– Ready made dashboards which convey a wealth of information to the user. They have already been organized in a way which makes information finding a quick process.
– Use of advanced techniques to enhance forecasting and budgeting (e.g., dynamic models for daily room rates).
– Information availability to the whole hotel management team (including the owners) from anywhere (even mobile phones) at any time.